Shipping Policy

Thank You For Visiting And Shopping At Ciarra. Our Goal Is To Offer You The Best Shipping Options, No Matter Where You Live.

Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

Following are the terms and conditions that constitute our Shipping Policy. If your question isn’t listed or answered here, head on over to “Contact Us” and ask for help.


Shipping Program Rules

New Shipping Policy in 2023:

  • For any orders, you can enjoy Free Standard Shipping.

Frequently Asked Questions On Shipping

1. What Is Shipping Insurance?

Shipping Insurance offers superior protection and safety for your valuable items during international delivery. We’ll reship your parcel immediately at no extra charge if it’s reported lost or damaged.

2. When Will My Order Ship?

Receiving Time = Processing Time + Shipping Time

*3. Why can’t I receive the purchased items yet? What happened to the shipping?

Our appliance deliveries have been impacted by some irresistible factors and the European blockade policy. We are noticing that shipping carriers are experiencing delays in processing on some shipments at this time. We appreciate your patience and the continuing support of our products.

All appliances will still be delivered to your door, but the delivery time needs to be extended by 3-5 days or even longer.

 


Processing

It normally takes 1-3 business days for us to process your order. Please note that this does not include holidays and weekends.


Shipping

We ship product to our customer from several main warehouse locates. For international shipping, Please refer to the table below for various shipping time to different destinations.

Shipping MethodFlat RateDelivery TimeArea
Express ShippingEU
Free for orders £298.99, otherwise £ 9.99

US
$17.99

3-7 Working DaysNorth America (USA, Canada, Mexico, Puerto Rico)
3-7 Working DaysUnited Kingdom
3-7 Working DaysEurope (France, Germany, Italy, Netherlands, Austria, Belgium, Spain)
3-7 Working DaysEurope (Austria, Luxembourg, Monaco, Netherlands, Poland, Czech Republic, Hungary, Denmark, Sweden, Slovakia, Slovenia, Portugal)
Standard ShippingFree for all orders5-10 Working DaysNorth America (USA, Canada, Mexico, Puerto Rico)
5-10 Working DaysUnited Kingdom
5-10 Working DaysEurope (France, Germany, Italy, Netherlands, Austria, Belgium, Spain)
5-10 Working DaysEurope (Austria, Luxembourg, Monaco, Netherlands, Poland, Czech Republic, Hungary, Denmark, Sweden, Slovakia, Slovenia, Portugal)

For Faster Shipping

For detailed information on faster express delivery, please contact our customer service person for more detail, contact now: cs-eu@ciarraappliances.com for us customer please contact cs-us@ciarraappliances.com

* Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than the expected date due to invalid addresses, customs clearance procedures, or other causes.